FAQ

What areas do you deliver to?

We deliver across Ottawa, Gatineau, and Montreal.

How fast is delivery?

1-3 business days on eligible in-stock items. Made-to-order pieces take longer — we’ll show you an estimate at checkout.

Can I return an item?

Yes, most items can be returned within 30 days. See our Refund & Returns page for full details.

What payment methods do you accept?

We accept major credit cards and other secure payment options at checkout.

Do you offer assembly or white-glove delivery?

Larger pieces are delivered with care and set in place by our team — see our Services page for details.

How do I contact you?

Call us at 343-558-3561 or 343-254-4002, email info@lwgroup.ca, or use the form on our Contact page.