Terms & Conditions

Last updated: August 2026

Agreement

By using lwgroup.shop or placing an order, you agree to these terms.

Products & Pricing

We do our best to display accurate pricing and product information. Prices are in CAD and may change without notice. In the rare case of a pricing error, we’ll contact you before processing your order.

Orders

Placing an order is an offer to purchase; we confirm by email once accepted. We reserve the right to refuse or cancel an order, including for stock or pricing errors.

Delivery

We deliver across Ottawa, Gatineau, and Montreal, typically within 1-3 business days on eligible in-stock items. Delivery times are estimates, not guarantees.

Returns

See our Refund & Returns page for full details on returns and exchanges.

Limitation of Liability

L&W Group is not liable for indirect or incidental damages arising from the use of our products or site, to the extent permitted by law.

Contact

Questions about these terms? Reach us at info@lwgroup.ca or 343-558-3561.